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QFD Training Course (Unit of Competency)
Product Description
The title of this AQF accredited course is - Develop Improvement Plans Using Basic Quality Function Deployment (QFD)
Unit Code QLD136LSS05A.
This unit deals primarily with product improvement.
It focuses on a globally used process for turning customer needs into technical product requirements and identifying areas for improvement based on critical design features and competitive performance in the market place.
Course Elements
To complete this unit, participants will be required to:
1. Obtain customer data and analyse competitive performance for a product
3. Determine critical design features
4. Determine a course of action for product improvement
5. Create a first level House of Quality (QFD Matrix)
This training package includes a training journal, workbook, QFD templates plus a copy of George Lee Sye's best selling Process Mastery with Lean Six Sigma 2nd Ed.
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